TWIS and quality

TWIS’ organisational excellence is supported by the EFQM Model (European Foundation for Quality Management), the most widely used organisational framework throughout Europe, which establishes the criteria for the European Excellence Award.

The ISO 9001 standard is the cornerstone of our quality management system. ISO 9000 is a family of quality management systems standards. Some of the key ISO 9001 requirements are listed below:

  • Having a set of procedures covering all key processes
  • Monitoring processes to ensure their effectiveness
  • Maintaining adequate records
  • Checking output for defects, and making the necessary corrections
  • Regularly reviewing the effectiveness of individual processes and the quality management systems
  • Facilitating continual improvement

At TWIS, we define processes clearly, and rate and track each step of every project in order to guarantee that the highest quality levels are maintained.